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Open Internally or Externally

If faculty, tenure track status

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Department

Requisition Number

Position Type

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Starting Salary

Job Open Date

Open Until Filled

Priority Review Date

Job Summary

Essential Responsibilities and Duties

• Organize and compile customized student registration and payment information for self-support non-credit and credit programs.
• Assist individual students in the registration process.
• Assemble accurate information for the Professional Development Student Record Management Office by compiling and maintaining an electronic information book used by staff.
• Answer the Professional Development Office main telephone line as well as assisting staff and students in person.
• Assist in providing student service information to students and referring them to the appropriate department.
• Create registration forms and confirmation letters. Enter registrations into the Banner and Enrole systems.
• Cancel and refund course fees requested by students and program managers in Enrole and Banner registration systems.
• Pull reports through various programs to admit students into the college, assist registered students in gaining access to courses through Canvas, and access college computer programs for the enrolled students.
• Approve eligible students for refunds through Etrieve.
• Process manual adjustments to students accounts regarding course fee modifications, as well as updating instructors and extending course dates for specific programs within Banner.
• Assist in maintaining motorcycle website, including processing incoming registrations and requests.
• Scan, organize, and create forms in the Etrieve System.
• Assist in the creation, processing, and mailing of certificates of achievement for Continuing Education, Institute of Public Safety, and Workforce & Economic Development.
• Process student graduation applications for non-credit students eligible for certificates of proficiency including grade verifications, financial/general college hold verifications, inputting graduation status and degree type into Banner, creation of student diplomas, physical mailing of diploma to student, notation of processes in Banner and Enrole, and notify students who receive a denied status on their application.
• Assist with enrollment verifications, updating program of study, correcting duplicate records, and processing registration appeals.
• Maintain and update accurate student records within the Banner, Enrole, and other college systems.
• Review reports and notify instructors of missing grades over previous terms.
• Other duties as assigned.

Minimum Qualifications

Knowledge, Skills & Abilities

• Knowledge of Banner and Enrole Software Systems.
• Proficient in Adobe, Microsoft Office Suite, Etrieve, and electronic e-mail software.
• Knowledge of college policies and procedures.
• Ability to prioritize required workload effectively in a busy and changing environment.
• Ability to manage confidential material and work well under stress.
• Ability to follow written and oral instructions effectively.
• Knowledge of business English, math, writing, spelling, punctuation, and vocabulary.
• Excellent customer relations and telephone skills.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Special Instructions

• Full consideration will be given to applicants who apply on or before the priority review date indicated above.
• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

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