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Summary

Opportunity to join a dynamic and growing team building an ambitious and trailblazing project!

The Michigan Emergency Department Improvement Collaborative (MEDIC, http://www.medicqi.org/) is a statewide quality improvement effort funded by Blue Cross Blue Shield of Michigan/Blue Care Network with the Coordinating Center housed at the University of Michigan. MEDIC’s vision is to support emergency physicians working together to improve patient care. MEDIC is part of a family of projects called Collaborative Quality Initiatives (CQIs) within the Value Partnerships program (http://www.valuepartnerships.com/), making health care work better across the state of Michigan. MEDIC focuses on care decisions made in the emergency department for children and adults. Working collaboratively with a network of partner hospitals, we leverage the MEDIC data registry with shared knowledge and experience of participating sites to provide timely feedback on quality performance measures to improve the care of our patients through dissemination and implementation of best practices. There are currently over 40 hospitals in the Collaborative with plans to continue expansion annually supported by an infrastructure of the MEDIC clinical data registry hosted by a third-party vendor.

We are seeking a Data Manager who uses their impeccable attention to detail, critical thinking skills, and database knowledge to help take MEDIC’s work to the next level. This individual will act as a liaison with our third-party registry vendor and participating hospitals to help ensure the data is reliable, accurate, and displayed in an easy-to-comprehend manner. We are looking for a stellar team member who will embrace our positive and flexible work culture and help us dive into all things data related!

Responsibilities*

• Manage quarterly release updates with registry vendor for clinical abstraction platform and reports, including new feature and content development, JIRA ticket creation, iterative content refinement, error testing, validation, and approval
• Responsible for monthly data upload process for each of our 40+ sites, including data cleansing, troubleshooting, and interfacing with our registry vendor
• Conduct an annual data audit
• Collaborate with new and existing sites’ IT contacts to create and/or update electronic data files
• Resolve ad-hoc data issues and requests using a combination of SAS or SQL
• Assist the MEDIC project team in measure development and improvement of data analysis policies and procedures
• Help design and edit clinical abstraction modules for existing and future quality improvement initiatives, with a focus on the input and output of data
• Assist with technical design, testing, and validation of new and existing Tableau reports including documentation of issues and resolutions
• Manage access and permissions to a variety of internal and external user platforms (i.e., shared drives, Tableau, etc.)
• Responsible for documentation and maintenance of all data-related policies and procedures
• Other duties as assigned

· *Note: this position is primarily remote, with occasional in-person work in Ann Arbor, MI required.

Required Qualifications*

• A bachelor’s degree plus at least 2-5 years of applicable work experience
• Critical thinking skills as demonstrated by the ability to identify data errors and patterns
• Proven analytical skills that allow the individual to suggest plausible root causes and offer solutions for increasing accuracy of the data
• Ability to handle confidential information with care and adhere to HIPAA guidelines for information dissemination
• Creative and flexible approach to continuous improvement
• Ability to work independently while handling multiple assignments and deadlines
• Values collaborative teamwork, can be flexible and successful working in a small, highly motivated team
• Strong written and verbal communication skills
• Proficiency in Microsoft Office software
• Successful experience in collaboration with others in a team environment
• Strong interpersonal skills and ability to successfully work with all levels of faculty and staff
• Ability to travel within the state of Michigan for collaborative-wide meetings 3 times per year (various locations such as Traverse City, Grand Rapids, Detroit, etc

Desired Qualifications*

• Ability to understand simple SAS or SQL code, with the willingness and excitement to expand upon those skills to create their own code to solve questions
• Experience with any of the following software: SAS, SQL, Microsoft Access, Tableau, JIRA, Zendesk
• Familiarity with healthcare data, including ICD-10 codes and CPT codes

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Vaccine Requirements

COVID-19 vaccinations are required for all students, faculty and staff working in the following areas: Michigan Medicine including the Medical School, Dental School, University Health Service or the Mary A. Rackham Institute.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.