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Reference Job Requisition #2208NAC

Native American Connections

Position Title: Chief Executive Officer

Reports to: Board Chair (on behalf of Board of Directors)

FLSA Status: Exempt

Location: Phoenix, Arizona

Last Revised: July 2022

ORGANIZATION OVERVIEW

For 50 years, Native American Connections has been providing substance abuse treatment and recovery services and has remained committed to increasing housing and economic development opportunities for Native Americans living in the Phoenix metropolitan area. From providing a full array of services including behavioral and integrated health, Native American Connections is recognized as a leading Urban Indian Health Organization providing quality services for community members in Maricopa County, throughout the Southwest and nationally. Today, Native American Connections owns and operate 22 service locations in the greater Phoenix, Arizona area with approximately 175 employees. Native American Connections offers a continuum of homeless and affordable housing, health, and community development services which touch and change the lives of over 10,000 individuals and families each year.

OUR MISSION

• NAC promotes and supports healing the lives of Native Americans experiencing substance abuse, homelessness and other challenging life issues by offering people a chance to heal, learn and to live quality and healthy lives in balance with Native American Spiritual values and belief
• NAC is a leader in developing, building, and managing high quality housing communities
• NAC participates in community to end homelessness
• NAC offers comprehensive behavioral healthcare and support individuals and families in recovery
• NAC integrates Native American traditional healing practices and ceremonies with evidence- based practices
• NAC champions community development projects that strengthen the Native American community and celebrates community strengths and cultural history

POSITION SUMMARY

Reporting to the Board of Directors, the Chief Executive Officer (CEO) provides leadership and direction in fulfilling and advancing the mission of Native American Connections (NAC). CEO is responsible for leading the organization in its achievement of its operational and strategic goals, including community relations, fund and donor development, fiscal management, grants and program operations, board relations, human resource management and community relations.

MAJOR RESPONSIBILITIES

Strategic Leadership:

• Provides strategic vision and leadership to all staff and ensures the continued development and management of a professional and efficient organization; establishes effective decision-making processes that will enable NAC to achieve its long and short-term goals and objectives.
• Promotes collaborative impact and governance and drives the success of a diverse culture.
• Supports department and program leadership team members in the delivery of best practices providing quality community services for individuals and families served though the organization and community.

Community Relations:

• Promotes NAC’s visibility through participation and membership in community forums, civic organizations, including advocacy, policy activities that align with NAC’s mission and vision.
• Develops strategic partnership opportunities for NAC throughout the community.
• Serves as the primary spokesperson to NAC stakeholders, the media and public

Finance and Fund Development:

• Develops a sound strategy for diversifying and expanding the organizations funding base.
• Oversees and partners with the Fund Development Team in creating and implementing a robust and diverse fund development strategy, inclusive of major donors, corporations, foundations and other diverse and creative revenue streams.
• Oversees financial and administrative functions to ensure immediate and long-term fiscal integrity of the organization.
• Manages the organization’s resources necessary within budgeted guidelines and in accordance with applicable current laws and regulations.
• Skilled in financial layering for affordable housing development

Board Governance:

• Submits an annual business plan and budget for NAC for review and approval by the Board of Directors
• Ensures Board of Directors is updated on all key decisions or activities that could impact the organizations financial viability, operational sustainability, and program effectiveness.
• Provides Board of Directors with timely financial and operational reports.
• Works collaboratively with Board Chair in Board recruitment and engagement of Individual Board members in matters pertaining to committee work, fund development, events and other matters where a high level of Board involvement is crucial.

POSITION REQUIREMENTS

Education

• Minimum of a Bachelor's degree (Master's preferred) from an accredited college or university in a related field; or an equivalent combination of education and experience.

Experience

• Minimum 10 years in a CEO level or senior management level position in a multifaceted organization.
• Demonstrate knowledge of the principles and practices of a complex non-profit organization.
• Demonstrate understanding of the social, economic and environmental factors that influence health and successful community living for individuals in low-income populations.
• Demonstrate knowledge of Indian Health Services and Urban Indian Health Care contracting and service delivery
• Demonstrate knowledge community development, construction management, medical services and/or State/Federal contracting background is preferred.
• Demonstrate knowledge of Low-Income Housing Tax credits and other affordable housing financial opportunities is preferred.
• Demonstrate knowledge of HUD Continuum of Care funding, program operations and homeless services and HMIS data system.

Skills

• Transparent and high integrity leadership style with the ability to think and plan strategically.
• Demonstrated ability to organize, direct, plan and coordinate business operations.
• Success in building relationships with Boards of Directors, employees, government officials, funders and / or volunteers.
• Ability to collaborate with community groups, non-profits, industry groups and government entities on public policy initiatives.
• Aptitude to serve as a change champion, driving NAC towards the future with maximum community impact.
• Demonstrated ability to promote diversity, confidence and respect within the Native American population, local community and NAC.
• Excellent verbal and written communication skills including strong public speaking ability.
• Strong financial management skills, including budgeting, analysis, decision making and reporting.

CORE COMPETENCIES

Initiative: Ability to bring about great results from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.

Integrity: Ability to be tactful, maintains confidences, and foster an ethical work environment; prevent and or address inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly and ethically.

Respect: Ability to adapt behavior to others? styles, interact with people who have different values, culture, or backgrounds, handle difficult situations and people with decorum, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.

Innovation: Ability to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; play with concepts and ideas to create novel solutions to problems; evaluate new technology as potential solutions to existing problems.

Visioning: Ability to pursue potential expansion opportunities for the organization; champion radically different ideas and be a leader in the market, identify long-term goals and invest appropriate resources as needed; communicate vision in a way that inspires others.

Team Centered: Ability to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Willingness to Serve: Ability to demonstrate a high level of service delivery to do what is necessary to ensure guest satisfaction; deal with service failures and prioritize guest needs.

Quality: Ability to establish and maintain high standards and measurements in a business environment of pressing deadlines; do work right the first time; test new methods thoroughly; reinforce excellence as a fundamental priority to maintain a competitive edge and a successful enterprise.

Policies, Process, Procedures: Ability to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices.

Conflict Management: Ability to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.

Negotiating: Ability to obtain agreement from multiple parties; earn trust while working out a deal; use good timing and carefully calculated strategies when bargaining; communicate high value of services; identify hidden agendas that might interfere with resolution of terms.

Attention to Detail: Ability to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.

Communication: Ability to clearly present information through the spoken or written word; read and interpret complex information; talk with guests and Employees. Ability to listen effectively and to provide clear direction / guidance to subordinates, and to communicate with other Employees, all levels of management and external contacts.

Continuous Learning: Ability to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals.

Flexibility: Ability to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying guest needs.

NATIVE AMERICAN PREFERENCE

• Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act.

AMERICANS WITH DISABILITIES ACT (ADA):

• The above statements cover what are generally believed to be principal and essential functions of this job.
• Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

EVALUATION PROCESS

At the end of each fiscal year, the CEO shall provide the NAC Management Board with sufficient data relative to attainment of current year’s objectives to facilitate evaluation of performance. This data shall include, but not be limited to, the fiscal year budget performance report and summary of operations. The NAC Management Board will base its evaluation of the CEO’s performance on said data and will compile, in a narrative format, a statement of performance evaluation to be made part of the permanent personnel file of the CEO, and upon which any decision regarding a change in compensation of the CEO shall be based.

Equal Opportunity Employer, Alcohol and Drug-Free Workplace, Indian Employment Preference