Hospital Central Scheduling Technician
- North Carolina State University
- Location: Raleigh, North Carolina
- Category:
Admin-Other Administrative Positions
- Posting Date: 08/04/2022
- Application Deadline: Open until filled
Job Description
Posting Number
PG192520SPInternal Recruitment
NoWorking Title
Hospital Central Scheduling TechnicianAnticipated Hiring Range
$40,000.00 - $50,000.00Work Schedule
Hours/days TBD - 1st, 2nd or 3rd shift - 24/7 operationJob Location
Raleigh, NCAbout the Department
The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 35,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.
The college is committed to practicing inclusivity, making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth.
The college is committed to practicing inclusivity, making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth.
Essential Job Duties
This position provides technical scheduling assistance to a variety of services in the Randall B Terry Companion Animal Medical Center (TC), the Health and Wellness Center (H&WC) and the Equine and Farm Animal Veterinary Center (EFAVC).
Responsibilities include but are not limited to:
Responsibilities include but are not limited to:
- Interacts with internal specialty services and their respective staff, clinicians and students, along with a heavy emphasis on cooperation with anesthesia and administration to ensure appropriate and effective flow of scheduled and emergent procedures.
- Provides unique customer service by gathering, evaluating and planning day to day operations of a multi-faceted approach to optimize sedated and anesthetized cases throughout the veterinary campus.
- Actively participates in continual improvement initiatives through advancement in safe and effective patient care along with a team approach to creating innovative solutions to complex work situations.
Other Responsibilities
Other duties as assigned
Minimum Experience/Education
Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.
Some positions may require additional Training, Certifications, or Licensure.
Some positions may require additional Training, Certifications, or Licensure.
Other Required Qualifications
- Ability to establish guidelines and clear direction to meet goals and objectives.
- Ability to motivate and engage employees through effective communication.
- Strong listening and communication skills to resolve and/or document staff concerns.
- Critical Thinking Ability to question, analyze, interpret, and apply inductive and deductive reasoning.
- Ability to evaluate information and to make appropriate decisions and recommendations based on that information and assessment.
- Ability to assist with planning and implementing change initiatives.
- Ability to support innovation and creativity by encouraging staff to accept and resolve challenges.
- Ability to remain flexible to meet constantly changing and sometimes opposing demands.
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
- Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations.
- Ability to provide high quality customer service.
- Ability to lift up to 25 pounds.
- Ability to work beyond scheduled work hours when needed.
- Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement.
- Ability to work effectively with computers and electronics.
- Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed.
- Desire to teach 4th year veterinary students.
Preferred Qualifications
- Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience
- At least 3 years of experience as a veterinary technician in a clinical setting; preferably referral / tertiary care / teaching hospital.
- At least 3 years of previous veterinary technician experience, preferably in a specialty hospital setting.
- Previous experience with anesthesia.
- Previous experience with equine and farm animals.
- Previous experience with exotic animals.
- Licensed/Registered/Certified by any state.
- Graduation from an AVMA fully accredited two- or four-year Veterinary Technician program.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
08/04/2022Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
08/11/2022Special Instructions
In addition to a fully completed application please submit a cover letter, resume and the contact information for at least 3 professional references.
* Please note that the work history on your resume must also be included in your application.*
* Please note that the work history on your resume must also be included in your application.*
Position Number
00044414Position Type
SHRAPosition Classification Band Title
Medical Support TechnicianPosition Classification Band Level
AdvancedPosition Classification Salary Range
$31,200 - $61,687Salary Grade Equivalency
GN08Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Mandatory - Medical EmergenciesTime Limited Position
NoIs this position partially or fully funded on ARRA stimulus monies?
NoDepartment Id
192001 - CVM Teaching HospitalAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.