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Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States.  Santa Fe College is a comprehensive public college that offers a range of Bachelor’s degrees, Associate in Arts, Associate in Science and Associate in Applied Science degree options, as well as Certificate and Non-Degree programs.  Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. A high quality of life, temperate climate, proximity to the University of Florida, diverse cultural events, and plentiful recreational opportunities make SF and Gainesville an ideal community to work and live.  

Compensation: Hourly Rate of $16.47 as per the Santa Fe College Salary Schedule.  Will work a maximum of approximately 20 hours per week.

Financial Aid at Santa Fe College assists students and their families by providing financial assistance to help cover educational expenses and related costs.  Financial Aid receives, processes and disburses various types of financial aid, including grants, loans and scholarships based on federal, state and college policy.     The Office of Financial Aid and the Admissions Office are jointly seeking a Part-time Financial Literacy Specialist to assist students with responsible borrowing upon entry into Santa Fe College, including helping students through the entry process, as well as encouraging consistent student loan repayment upon exit from the College. 

• Collaborate with Financial Aid, Admissions and Student Life to assist students throughout the enrollment cycle, especially during entry and exit stages, prior to and after borrowing.
• Conduct outreach, promote financial literacy during SF events and to the community, including some night and weekend events.
• Conduct comprehensive events, workshops and trainings for students, families and campus/community partners to encourage responsible borrowing and student loan repayment.
• Provide up-to-date, accurate and complete information to students and parents in person, via phone, e-mail, and/or chat during peak service times. 
• Import/Export of data files to generate outreach lists, using secure web-based data tools and MS Excel.
• Assist with the tracking outcomes of the student contact campaigns.
• Design/create and distribute actionable communications to students using secure web-based data tools, as well as the Salesforce platform.
• Develop dynamic and informative content for the financial literacy website, social media and other forums to help inform students, faculty and staff about financial literacy in general, and about student loan repayment to avoid default.
• Track performance and statistics to prepare and compile reports, as necessary.
• Strictly honor the confidentiality, privacy and security of student records and other sensitive information according to applicable federal, state and college regulations, policies and procedures.
• Develop collaborative working relationships with internal and external partners.
• Provide service excellence through courteous, informed, accessible and professional engagement.
• Perform other duties as assigned.

Reports to: Coordinator, Admissions Recruitment & Orientation and Coordinator, Financial Aid Client Services

Required: A Bachelor’s degree or an Associate’s degree with two (2) years of related work experience.  

Additional Requirements:  A criminal background check will be conducted.

Preferred:  A Bachelor’s degree. Previous experience in sales, retail, call center or customer service experience.  Recent work experience within a semi-automated Financial Aid and/or Admissions office, as well as experience working in a medium to large organization with extensive student/customer contact.

Knowledge, Skills and Abilities:   

• Ability to work successfully in a multi-cultural environment.
• Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Independent work - able to work independently with limited supervision and able to self motivate.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Results Orientation – proven ability to set and exceed established targets. 
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

Application Process:  All applicants must submit a completed online SF Employment Application, an up-to-date resume, a letter of intent, as well as college transcripts through the job portal to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made. Official transcripts for purposes of employment are defined as those sent directly from the awarding institution to an agent of Santa Fe. 

All submitted materials will be routed and reviewed by the following Job Contact:

Stephenie Annarumma 

Administrative Assistant, Financial Aid

Stephenie.Annarumma@sfcollege.edu