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Job Description

Position Title

Specialist 3, Cashiering

Open Internally or Externally

External

Reports to (title)

Accountant 3, Cashiering

Department

BOF-Cashiering-3B2

Requisition Number

20025

Position Type

Replacement

Job Category

Staff

FT/PT

Full-time

Starting Salary

$36,080.00

Job Open Date

07/28/2020

Open Until Filled

Yes

Priority Review Date

08/11/2020

Job Summary

Under general supervision, the primary responsibility of this position is to identify credit balances and issue refunds to students. This requires research, analysis, and communication with other departments to resolve credit balances on student accounts. This also involves posting credits, payments, adjusting balances, and identifying and resolving complex accounting errors. Strict adherence to federal financial aid regulations, knowledge of the guidelines and procedures of grants, scholarships, waivers, vouchers and sponsors, interaction with students, third party payees, and other college personnel is required to determine the appropriate action to resolve student account issues. Team member will design, implement, and administer training for cashiering personnel, requiring considerable knowledge and understanding of cashiering operations, transactions, and the college’s computer information system. The candidate serves as a resource for the office of the Bursar and other departments such as financial aid. May supervise and direct the work of technicians, or part-time employees. Employee controls and oversees the departments change fund, prepares temporary change funds, makes change for other college departments, assists the accountant with department change fund audits, counts and prepares for deposit, large coin transactions, orders cash & coin from the bank, and coordinates bank deposits with the colleges armored security service. Acts as the interim accountant and supports the accounting function in the accountant’s absence. Other duties include handling checks received in the mail, including returned refund checks, writing department procedures, compiling financial and transaction data, emailing faxing, filing, copying, document imagine/scanning, etc. and other duties as assigned.

Essential Responsibilities and Duties

Run Microsoft Access and/or Banner report(s) and processes to find, interpret, investigate, and document credit balances. Analyze, research and correct student account credit balances, issue refunds, and perform refund requests. Is responsible for the day-to-day operation of a business function. A knowledge of the college e-commerce refund process is essential to refund students signed up for direct deposit, process web credits and back up the department’s accountant. Post credits, payments and adjust balances in the college computer information system, as well as, identify and resolve complex accounting errors. Strict adherence to federal financial aid regulations, department procedures and policies, knowledge of the guidelines and procedures of grants, scholarships, waivers, vouchers and sponsors, interaction with students, third party payees, and other college personnel is required to determine the appropriate action to resolve student account issues. Process refunds for students, sponsors, and third-party payees. Coordinate with personnel from Financial Aid, School of Applied Technology, Apprenticeship, Continuing Education, Veterans Services, and other SLCC departments for refund approvals. Issue credits/overpayments back to credit card payments made online. Refund the U.S. Department of Veterans Affairs for unused or overpaid GI Bill education benefits. Work with personnel in Accounts Payable to complete the refund process for students with inactive addresses. Monitor student accounts for financial aid awards being used to pay off financial aid book vouchers and payments made to accounts in collections. Monitors financial aid Title IV authorizations, documentation, and releases such holds at the expiration date. Verify that refund checks are sent with proper documentation, if required. Act as a daily courier to transfer documents to/from the Business Office, Accounts Payable, and Mail Services. Handles the incoming mailed payments to the Taylorsville-Redwood Cashiering and Student Loans & Receivables Offices. Track, oversee and communicate with students whose refund checks have been returned by the post office. Act as the interim accountant and supports the accounting function in the accountants absence.
Employee controls and oversees the departments change fund, prepares temporary change funds, makes change for other college departments, assists the accountant with department change fund audits, counts and prepares for deposit, large coin transactions, orders cash & coin from the bank, and coordinates bank deposits with the colleges armored security service and tracks deposit log. Compiles financial reports as needed. Participate in fiscal year-end responsibilities as assigned by the accountant.
Design, implement, and administer training for cashiering personnel, requiring considerable knowledge and understanding of cashiering operations, transactions, and the colleges computer information program. Write department procedures Serves as a resource for accounts receivable personnel and cashiering staff at all times, educating them on the complexities of student account applications.
Other duties as assigned.

Preferred Qualifications

Accounting degree is preferred.
Direct work experience in the designated business function.
College and university work experience.
Knowledge of Banner.

Minimum Qualifications

Associate Degree in Accounting, Business, or related field or 60 credit hours from an accredited higher education institution. Four (4) to six (6) years or more of direct, full-time, paid work experience.
Trade-off 1:1 in experience/education requirement.
Part-time experience may be prorated.

Knowledge, Skills & Abilities

Knowledge of Accounting Principles.
Ability to handle and count money, make change accurately and perform simple mathematical calculations.
Knowledge of complex cashiering operations, functions and transactions.
Excellent customer service and inter-personal skills.
Ability to communicate both orally, and written format, using English.
Excellent presentation and training skills encompassing verbal, and various written communication types (written, technical, content).
Ability to build and maintain strong, collaborative relationships with college departments and personnel.
Demonstrated self-starter, team player, and resourceful problem solver.
Ability to plan, organize and implement assigned responsibilities.
Supervisory skills and ability.
Ability to examine documents for accuracy and completeness. Ability to plan, organize, and implement assigned responsibilities and to work well under pressure. Ability to work accurately and efficiently in a fast paced environment with frequent interruptions.
Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations.
Understands the importance of internal controls, policies, procedures and generally accepted accounting principles.
Supervisory skill and ability.
Organizational skills and attention to detail.
General clerical skills, including keyboarding, copying, filing, emailing and faxing.
Working knowledge of Microsoft Office software including Word, Excel, Access and PowerPoint.
Ability to operate a computer and general office equipment.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Special Instructions

• Full consideration will be given to applicants who apply on or before the priority review date indicated above.
• More information about Salt Lake Community College benefits: http://i.slcc.edu/hr/docs/benefits-summary-current.pdf

FLSA

Non-Exempt

SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.