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Assistant Director of Admissions (Operations) for MBU Online
Mary Baldwin University in Staunton, Virginia
 
 
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Date Posted 04/01/2019
Category
Admin-Admissions and Enrollment
Employment Type Fulltime
Application Deadline Open until filled
 
 
 
 
 

Assistant Director of Admissions (Operations) for MBU Online and Graduate Studies 
OFFICE OF ADMISSIONS for Online & Graduate Studies 
FULL-TIME: 12 month position with benefits 

Position Description: Under the direction of the Director of Admissions Operations for MBU Online & Graduate Studies, the Assistant Director Admissions (Operations) for MBU Online and Graduate Studies is responsible for assisting with the application lifecycle for both online and graduate programs while providing some pre-advising support at the program level to prospective students. Dynamic position with evolving responsibilities will include other duties as assigned. Must be highly comfortable communicating on the phone with a large volume of prospective students.

Job Functions:

  • Professional, welcome and point of contact to prospective students/applicants by phone, email, and in person for online and distance and graduate programs

  • Support the development and implementation of cohesive and efficient application experience, using JRM and Salesforce CRM to the online and distance and graduate programs

  • Coordinate and manage incoming and outbound calls plans for inquiries and applicants to online and graduate programs

  • Process initial registration fee payments and create new student records in EX system. Codes and sends invoices and credit card statements to the business offices for processing

  • Answer questions from prospective students and admissions representatives in regional offices pertaining primarily to applicants, application status, credit evaluation, depositing and first-term registration

  • Functions as the primary liaison for the operations office to the University undergraduate online academic advising team

Added Responsibilities:

  • Processes admissions independently unless there is an unusual circumstance

  • Primary Liaison for 20+ online undergraduate degree offerings

  • Virtual Fair Recruitment and some local & business to business recruitment as assigned

Qualifications: Bachelor's degree required. Some weekend and evening hours will be required. Valid driver's license. Local travel may be a part of this position. Experience with Target X, and Jenzabar desirable. Healthcare experience a plus.

To Apply: Please provide resume and cover letter of interest care of Ashley Buchanan, Director of Operations, Mary Baldwin University at: abuchanan@marybaldwin.edu

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