Position TitleSpecialist II, Event Technician (Part Time)
Open Internally or ExternallyExternal
If faculty, tenure track statusNot Applicable
Reports to (title)Specialist, Events
DepartmentBusiness Development Resources-2M0
Job CategoryPart-Time Staff - Variable
Initial Work LocationMiller Campus
Starting Salary$12.24 - $13.46
Job Open Date12/18/2018
Open Until FilledYes
Facilitate the efficient consultation, organization, timely physical setup, hosting and post event wrap up of all events; while assisting in maintaining a safe environment at the Miller Campus.
Essential Responsibilities and Duties
Open classroom and event space for daily events. Check all spaces for before clients have arrived, ensuring that setup meets prescribed expectations. Set up audio/visual equipment and other amenities as outlined in the Weekly Schedule of Events, ensuring that all Conferencing services are in place. Troubleshoot and resolve client equipment and setup compatibility issues. Provide deliberative resolution in time of either client or event conflict. Secure Campus at night by locking all doors and ensuring that all staff and clients have exited the buildings.
Perform timely event setups, including furnishings, audio-visual equipment, computer equipment and internet connectivity. Provide direct customer service through regular interaction with off-campus clients, staff, faculty and students, in a multiple event environment Anticipate client needs by being aware of potential conflicts or last minute setup/equipment needs; facilitating client needs throughout their event. Ensure client compliance with SLCC Policies & Procedures and Federal, State and Local law and fire codes. Assist in providing a safe campus by providing security escort service to vehicles for college and off campus clientele after dark.
Facilitate Sales by assisting Miller Event Consultants by conducting tours of the Miller Campus Conferencing Facilities, when needed. Assist conference clients by providing information and organizational consulting on setup, equipment, displays, flow of traffic and signage for diverse types of events. Assist clients, staff, faculty and students with information and directions. Do a regular maintenance check of all conference, classroom and computer lab space to ensure appropriate upkeep, and return of unneeded equipment to proper storage. Cover full days or other shifts when there are vacation requests or illness.
Perform clerical functions including word processing, spreadsheet, e-mail, etc. Prioritize all daily activities, communicating any necessary event changes or modification information to supervisor and/or co-workers, checking the weekly events schedule regularly for updates and additions.
Assist Conferencing Coordinator in performing research and analysis functions, preparing and writing reports, and supporting marketing activities, when necessary. Assist Conference Coordinators in contract compliance.
Other Duties as Assigned
Strong customer service orientation and communication skills; knowledge of general office procedures; knowledge of Internet (including setup of internet access), Microsoft Word, and Excel; ability to handle sensitive client information with discretion while maintaining confidentiality; ability to handle conflict resolution with calm and deliberation; ability to set priorities and to organize tasks; ability to operate office and A/V equipment; maintain professional, positive attitude and neat appearance; ability to grow, adapt, take direction and work independently when necessary; interpersonal, problem solving, and decision making skills; reliable and punctual.
High School diploma or GED preferred.
Knowledge, Skills & Abilities
Strong customer service skills are a must. Physically fit, punctual and positive attitude are essential.
Must be dependable and reliable.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
1) Hours will be 5:00pm to 10:30pm Wednesday through Thursday and from 5:30am to 2:00pm Saturday OR
2:00pm to 7:00pm Tuesday through Friday and from 2:00pm to close on Saturday.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.