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Student Success Navigator
Lake Washington Institute of Technology in Kirkland, Washington
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Date Posted 03/21/2019
Admin-Student Affairs and Services
Salary $4,195.00 - $4,195.00  USD Per Year
Employment Type Fulltime
Application Deadline Open until filled


The student success navigator supports academic achievement of students in selected programs of study and provides advising and career planning for a diverse population of prospective and enrolled students. This position will provide direct advising services to students pursuing prerequisites and courses for college programs. This is an exempt administration position that works under general and infrequent supervision and reports to the Director of Student Development.



  • Provide direct, comprehensive program advising and career planning for assigned prospective and enrolled students in selected technical programs, including many underrepresented and historically disadvantaged populations such as undocumented students and former foster youth

  • Monitor and manage students' academic progress and completion from initial enrollment to graduation utilizing Hobson's Starfish software

  • Maintain regular communications with students in group and individual settings as appropriate; maintain regular communications and collaborate with faculty and deans about program details, student progression, and current and prospective student issues

  • Assist students to develop degree plans, identify appropriate learning resources, and intervene when needed to help students having difficulty to facilitate student progression and completion

  • Serve as student advocate to resolve matters of academic difficulty and college process navigation; help students to resolve misunderstandings

  • Provide direct advising and career planning for prospective and enrolled students on courses, admissions procedures, degree requirements, transfer information, and related college information Evaluate transcripts for placement for credit transfer into appropriate degrees

  • Prepare reports for internal and external sources

  • Respond to inquiries from prospective students, outside agencies, and others on program information; assist with student intake; process and update student information

  • Develop and conduct workshops, seminars, and other activities to help students develop vocational and career goals

  • Provide individual and group orientation sessions and support activities to increase student success

  • Perform a variety of activities associated with office/admissions/services operations that require initiative and independent judgment

  • May supervise and train assigned student and classified support staff; back up other college staff as necessary

  • Ensure areas of responsibility operate within the policies and procedures of the college and applicable governing agencies

  • Represent the college at professional and community organizations; participate in professional conferences and in-services

  • Assist supervisor to develop and maintain office procedures that relate to completion initiatives, advising redesign, training, cross-training, and professional development; develop and carry out comprehensive plans for office activity, growth, and general progress of the office towards established goals

  • Regular and satisfactory attendance and punctuality

  • Other related job duties as assigned



  • Sufficient combination of education, work, and lived experience to demonstrate ability to meet the following expectations (generally, competitive candidates will have a bachelor's degree or higher and two or more years of advising or related experience in higher education and will have experience working with diverse populations)

    • Evaluate and interpret transcripts

    • Work with individuals of varied ethnicity, ages, backgrounds, and abilities

    • Apply student development theory to a case managed advising approach

    • Use technology to improve services to students

  • Superior ability to work as part of a team as well as independently

  • Excellent written and verbal communication skills

  • Excellent interpersonal skills and abilities

  • Due to the diversity of the college population, we encourage applicants who are multilingual



Salary is $4,195.00 per month. This is a full-time, 40 hour per week position. Working hours are  Monday through Friday. Medical, dental and insurance benefits are provided as currently administered under Public Employees Benefits Board; State Retirement Plan; vacation begins to accrue 2 days per month and sick leave begins to accrue at 1 day per month, effective upon employment. This is an exempt, administrative position.
PHYSICAL/MENTAL REQUIREMENTS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility: ability to sit, walk or stand for extended period
Dexterity: fine manipulation sufficient to operate a computer keyboard, handle individual papers, write and take notes
Lifting: frequently lift, carry, push, pull, or otherwise move objects up to 10 pounds
Visual Requirements: close vision sufficient to read files, documents, and computer screens and do close-up work; ability to adjust focus frequently
Hearing/Talking: ability to hear normal speech, speak and hear on the telephone, and speak in person
Emotional/Psychological Factors: ability to make decisions and concentrate, frequent contact with students and instructors, as well as the public

Moderate risk of exposure to hazardous chemicals such as spray adhesives and paints, biological materials, flammable gases and electric shock
Moderate use of equipment with moving/and or sharp parts Exposure to weather; corridors between buildings are outdoors
Noise and chatter in classroom environment
Online application
Current resume Cover letter
Responses to the supplemental questions included in the online application process
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to the Meena Park, Executive Director of Human Resources, Affirmative Action Office/Title IX Coordinator, (425) 739-8212.

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