Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.

Duties and Responsibilities:

Collaborate, educate, and manage daily travel functions and program support needs in a timely manner. Including travel requests, questions on policy, challenges with travel management company and providers.

Support global travel strategy and duty of care best practices in accordance with company policies and procedures.

Partner closely with cross-functional teams to measure T&E performance and industry benchmarks to drive travel program improvement recommendations.

Identify program educational opportunities and develop strategy to communicate with employees on travel policy best practices, tips, and education.

Engage and establish business partnerships with cross functional teams to collaborate and drive strategies to provide world class service for travel and employees

Responsible for relationship management of preferred travel service providers. Provide regular reviews of service level agreements and contracted services with preferred providers and vendors. As needed make recommendations to change to providers or make amendments to agreements already in place. Provide quarterly and annual reporting on company travel programs and tools. Analyze data and make recommendations for improve to current programs and practices.

Responsible for updating and maintenance of travel related policies and procedures under direction of Manager, Events, Meeting & Travel Management. Monitor and make recommendations on new policies and procedures as necessary, and ensure revisions coincide with changes in company practice. Monitor adherence to travel policies within the company; execute monthly travel exception reports, including follow-up and resolution on any internal and external exception issues that arise. Partner with Internal Audit on annual audits as necessary.

Act as liaison between vendors, suppliers and Petco partners during meetings and events, in order to resolve any concerns and coordinate between hotels, airlines, rental agencies or other associate needs.

Work collaboratively within the Event, Meeting & Travel management department event planning team on all companywide event program needs as it relates to group travel; including providing guidance and recommendations on group travel cost saving measures, booking guidelines and communication as it relates to group travel.

Work collaboratively within the Indirect Sourcing department as it relates to travel sourcing, savings opportunities, reporting and policy compliance opportunities.

Attend relevant travel industry functions, virtual and in person to drive program change, benchmarking, and education

Other duties or special projects as assigned.

Nature of Supervision:

Functional guidance is provided on some, but not all tasks to be performed. Independent decision-making is a daily responsibility that, if handled incorrectly, could result in significant loss of time and loss of money to the Company and poor vendor relations.

Planning and Problem Solving

This position will coordinate and execute plans, programs and policies relating to company travel to maximize the successful achievement of project strategies and operational plans around initiatives. This will involve cross-functional collaboration and leadership with a wide variety of internal and external audiences.

This role requires frequent communication with company travelers, service providers and stakeholders. The ability to communicated effectively and frequently, listen attentively with all levels of the company is crucial.

Experience with data management tools and reporting, including Egencia and Chrome River are key to this role.

This role is required to participate in the ongoing building and maintenance of relationships with hundreds of vendors and suppliers in the travel industry. This position requires frequent collaboration and ongoing work with leaders at Petco and within other companies and organizations. Maintaining a high level or professionalism and interpersonal skills is imperative to the success of this position.

Impact

Must have the credibility, poise, and leadership skills to work directly with leadership on travel policies, programs and education. Must ensure financial accuracy, cost efficiency and compliance for company travel program.

Education/Experience:

Four-year college degree and a minimum of 5-7 years' experience in administrating a managed travel program is required. Professional certification such as Global Travel Professional (GTP), Certified Travel Associate (CTA), Certified Travel Manager (CTM) or other travel related certification is preferred. Must have computer proficiency in MS Office (Word, Excel, PowerPoint and Teams) and be extremely organized and able to prioritize work assignments. Detailed grammar, punctuation and spelling skills are essential. Excellent interpersonal communication skills are required due to the volume of interaction with internal and external vendors and internal customers.

Work Environment:

The primary responsibilities of the job are performed 90% while seated indoors at a computer terminal. Travel may be required approximately 10% of the time.

Contacts:

Primary contacts are with outside vendors, corporate and regional management within organization.

The above description is meant to provide an overview/summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. PETCO reserves the right to modify the content formally or informally, either verbally or in writing, at any time without advance notice and employees are required to follow any other job-related duties/functions requested by their supervisor. Further, all employment at PETCO is of an at-will nature and, as such, the company reserves its right to terminate any position or employee (with or without notice and with or without cause) within its discretion.

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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

/ year

Exact rate of pay will be based on position, location, and experience level. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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