Description

Mohave Community College is seeking a strategic and dynamic Director of Systems Operations to spearhead our technological advancements and operational excellence. As a key leader, you will be instrumental in harnessing innovative technologies to enhance educational outcomes and operational efficiency. This role is perfect for someone passionate about leveraging their technical expertise and leadership skills to make a significant impact on the future of education. Join us in our mission to empower students and faculty with the tools they need to succeed in a rapidly evolving digital landscape.

See more details here.

What we'll love about you:

• Your record of excellence in leadership, working with others in the spirit of partnership, transparency and care, to inspire action.
• Your excellent communication providing regular, consistent, and meaningful information; listening carefully to others and ensuring your messages are understood.
• Your unwavering commitment to the academic, emotional, and social development of all students.
• Your ability to plan for change in ways that ensure broad buy-in and action that, in turn, significantly improves student success.
• Your strong ethical orientation and ability to make discerning, evidence-based decisions.
• Your ability to build effective and cohesive teams with a common commitment to and focus on student success.

• We create the future by cultivating relentless curiosity in our students and each other to unlock new opportunities and break barriers. We take risks, adapt to oncoming challenges and opportunities, and engineer new ideas as we learn together from our mistakes and successes.
• We engage fearlessly, bringing passion and energy to our work by dreaming big, being bold, having fun, and fostering a caring environment. Celebrating each other and our results with enthusiasm makes our work meaningful and exciting.
• We build together. Our individual differences and backgrounds strengthen our teams, where we seek input and ensure every voice is heard. We amplify our impact when we empower each other to take ownership and work together toward common vision.
• We live authentically, being our best when we share information openly, create clarity, invite stakeholders to participate in decision-making, and communicate with utmost respect.
• We care! We care about our students, our communities and each other, finding ways to actively engage and invest in the success of those we serve.

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here.
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• Sick Leave – 40 hours per year
• ASRS (Arizona State Retirement System)
• Remote work eligible after 6-month employment for some positions
• Tuition Voucher (to use towards MCC courses)
• Summer hours - 4-day work week

Typical Duties

• Liaise with project stakeholders on an ongoing basis to ensure that project scope is controlled and deadlines are met.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion in order to drive requirements, understand risks, and manage human resource availability and budgets.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools. Track project milestones and deliverables.
• Provide project information to the Information Technology Executive Director, by compiling and summarizing data, preparing reports, and presenting findings, analyses, and recommendations.
• Keep internal and external stakeholders informed through each successful stage of the project's development.
• Supervise and review the performance of professional, technical staff and subordinate supervisors.
• Supervision includes training, delegation of work assignments, employee evaluation and discipline, and employee hire/termination, promotion and pay rate change recommendations.
• Create and manage the Information Technology budget, monitor fiscal expenditures and billing data, post and/or record information and processes involved for payment. Facilitate project related purchases and annual renewals according to established procedures.
• Assists the Information Technology Services Manager with short-term and long-term Information Technology project management, including planning, budgeting, and coordinating with other affected departments.
• Attend meetings and serve on committees as assigned.
• Adhere to college, federal and state administrative procedures, guidelines, initiatives and directives to ensure compliance with all relevant regulations affecting college operations.
• Perform other tasks of a similar nature or level as assigned.

Qualifications

Minimum

• Associate’s Degree from an accredited institution in Information Technology, Business or related discipline.
• Five (5) years of experience in Information Technology, business or a related field.
• Three (3) years of progressively responsible supervisory experience.

• Coding proficiencies: Python, JavaScript, HTML, CSS, JSON, PHP, SQL

• Bachelor’s Degree from an accredited institution in Information Technology, Business or related discipline.
• Five (5) or more years of experience in a higher education environment.

• Accountability (Advanced Level) - Shares quality standards and norms with stakeholders. Acts as a role model for others in terms of reliability and integrity. Ensures that the organizational culture is one in which taking responsibility for personal activities and the actions of others is very important and in which teams pull together when mistakes are made.
• Analytical Thinking (Intermediate Level) - Uses resourcefulness to tap as-yet-unknown sources. Integrates and analyzes all relevant data and information and reduces that information down to manageable components and/or charts, diagrams or graphs.
• Identifies a number of solutions to the problem by identifying and evaluating the various options developed and selects the most effective solution.
• Effective Communications (Advanced Level) - Tailors information to audience and individual needs - flexes style appropriately. Models interpersonal communication that invites participation and future dialogue. Actively seeks perspectives from others to ensure inclusiveness and understanding. Refrains from immediate judgment and criticism of others' ideas and delivers criticism in a way that demonstrates sensitivity to the feelings of others and waits for others to finish their intended message before responding.
• Decision-Making & Judgement (Intermediate Level) - Gathers information on an issue, impartially considering all sides and makes logical decisions that are clear. Evaluates positive and negative alternatives within time and resource constraints. Always has ‘big picture’ in mind and helps others see it. Uses sound judgment and integrity to make clear, transparent decisions.
• Core CompetenciesCore Competencies Accountability (Advanced Level) - Shares quality standards and norms with stakeholders. Acts as a role model for others in terms of reliability and integrity. Ensures that the organizational culture is one in which taking responsibility for personal activities and the actions of others is very important and in which teams pull together when mistakes are made.
• Analytical Thinking (Intermediate Level) - Uses resourcefulness to tap as-yet-unknown sources. Integrates and analyzes all relevant data and information and reduces that information down to manageable components and/or charts, diagrams or graphs.
• Identifies a number of solutions to the problem by identifying and evaluating the various options developed and selects the most effective solution.
• Effective Communications (Advanced Level) - Tailors information to audience and individual needs - flexes style appropriately. Models interpersonal communication that invites participation and future dialogue. Actively seeks perspectives from others to ensure inclusiveness and understanding. Refrains from immediate judgment and criticism of others' ideas and delivers criticism in a way that demonstrates sensitivity to the feelings of others and waits for others to finish their intended message before responding.
• Decision-Making & Judgement (Intermediate Level) - Gathers information on an issue, impartially considering all sides and makes logical decisions that are clear. Evaluates positive and negative alternatives within time and resource constraints. Always has ‘big picture’ in mind and helps others see it. Uses sound judgment and integrity to make clear, transparent decisions.
• Influence (Intermediate Level) - Achieves objectives and preserves the relationship through a good balance of professional arguments, humor, putting things in perspective and understanding another's situation. Adapts words and behavior subtly through an awareness of the effect on someone else. Generates commitment and enthusiasm from others to set and achieve challenging objectives.
• Planning and Organization (Advanced Level) - Taps into the resources of other work- units and departments, employing methods such as cross-functional teams to achieve results. Utilizes all departmental tools and “best practices” to enhance effectiveness and efficiency. Shows persistence in overcoming obstacles that might impact deadlines or timelines. Develops contingency plans for potential problems. Identifies and acts on opportunities to partner with other departments to achieve desired results.
• Project Management (Advanced Level) - Organizes and governs project team. Integrates business goals into the scope and deliverables. Mentors project team members. Monitors and tracks project plan implementation to ensure timely completion. Determines the validity of project progress. Integrates the project with cross-functional objectives.
• Teamwork (Intermediate Level) - Cooperates with other members to achieve the workgroup's goals. Builds and maintains effective working relationships with peers and campus partners. Shares accountability in team situations. Assists others, voluntarily, positively, and without controlling or dominating. Actively participates in team meeting and contributes to team decision making. Demonstrates flexibility and willingness to step out of comfort zone to support team and goals. Appropriately gives and is open to feedback from team and coworkers. Embraces a shared understanding of team participation roles, responsibilities, and decision making.

Application Instructions

It is the responsibility of each applicant to have all the following documents on file in the Human Resources office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.

• A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.
• Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.
• Resume or curriculum vitae. Optional, but encouraged.
• Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)

• If any of the above listed materials are missing or incomplete, the application will not be considered.
• Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):